Things you need to know about Techmate Handhelds Australia

ABN	: 34 261 023 833

Techmate Handhelds Australia is fully owned and opereted from within Australia.

Offices are located in Ivanhoe,Victoria, Australia.

Payment is required prior to dispatch.*

Orders are dispatched on the same day form our Bundoora werehouse in Melbourne Australia at 5.30 Mon - Friday. Orders placed over the weekend are dispatched on the following Monday.* *

As with most online facilities Pick Up is not available and is non negotional.

Delivery to, home, work, P.O. Box, hotel accomodation, and international destinations can be arranged promptly to suit your needs.

Price match in not available, and generally not required.

We don not charge multiple postage and handling for back orders.

Stock levels listed at www.techmate.com.au are generally accurate and updated daily.

You cannot add out of stock products to your shopping cart, phone orders are required in this instance.

Returns and warrantee claims are handled immediately. Refunds take up to 7 days to process. Please check refund policy prior to purchase.

After sales service is prompt and helpful.

Your private details are kept private and are not on sold to marketing agencies and or data collection organizations.

 For your security credit card details are not kept on file or stored electronically.


* Purchase orders by prior arrangement for Government departments only.

** Back orders excluded

Business Hours

 8am-8pm Monday-Friday
10am-5pm Saturday-Sunday

Out of hours

For your convenience we have out of hours on call staff to respond to your phone and e-mail inquiries (its usually the same team member, which is great for continuity, especially if you are undecided about your purchasing needs).

Please e-mail your questions or queries to sales@techmate.com.au straight away, we usually respond within a couple of hours.