Techmate Handhelds

What is Techmate ?

Techmate Handhelds is an Australian PDA and Smart Phone accessories reseller. We provide a wide range of genuine and aftermarket accessories to end user and corporate clients. The company was established in 2005 as an O2 and I-mate handset and accessories specialist store. Now in 2010 you will find an extensive range of better quality to top end luxury cases, desk top cradles, car kits and more for your iPhone, Blackberry, HTC, Nokia and many other brands. Flat rate Overnight Australia wide shipping, competitive pricing, personalized service and support, up to the minute web secure online shopping makes Techmate Handhelds a very comfortable, fast and safe way to shop online.

We would like you to know more before you purchase, please read over Things you need to know about Techmate Handhelds.  Remember to read carefully the Terms And Conditions of this store prior to your purchase. 

                      FAST OVERNIGHT SHIPPING AUSTRALIA WIDE    

                      MAXIMIMAL SECURE SHOPPING      

                       BEST QUALITY PRODUCTS       

                      ALWAYS REFUNDED AND WARRANTED       

                      TRULY COMPETITIVE PRICING                                                                        

                      NEAR PERFECT STOCK AVAILABILITY       

                      GREAT CUSTOMER SERVICE    

Things you need to know about Techmate Handhelds 

Techmate Handhelds is fully owned and operated from within Australia.

Offices are located in Ivanhoe, Victoria, Australia.

Techmate Handhelds was established in 2005.

For detailed information please refer to these pages:  Terms and Conditions, Payment Methods, Shipping Details, Warranty, Returns, Privacy Policy etc.

Secure Shopping

 
Your shopping is safe and secure at Techmate Handhelds, both offline and online payments are processed real time.

Transactions are processed by St George Bank https  secure e-commerce payment gateway and eWAY.

Check your online shopping safety by looking for the padlock at checkout, located top right of screen.

For your security, credit card details are not kept on file or stored electronically.

This site is tested daily by McAfee Secure.

Payment is required prior to dispatch.*

Delivery

Orders are dispatched on the same day form our Bundoora warehouse in Melbourne Australia at 5.30 Mon - Friday. Orders placed over the weekend are dispatched on the following Monday.* *

Delivery to, home, work, P.O. Box, hotel accommodation, and international destinations can be arranged promptly to suit your needs.

As with most online facilities Pick Up is not available and is not negotiable.

We do not charge multiple postage and handling for back orders.

Pricing and Trusted Shopping

How do we show you we are a consumers that we are a trusted vendor ?  Well, we do that by subscribing to highly regarded comparator sites such as GetPrice, PriceMe and ShopFerret. These organizations conduct background checks on each retailer so that a consumer can be sure of shopping with trusted merchants. Moreover, consumers are able to click on these logos to scrutinize consumer reviews about this shop. 
These memberships imply a highly relevant Australian shopping site, they it also facilitate a level of trust in our brands with you the consumer.

Price match is not available, and generally not required.
 

Stock Availability

Stock levels listed at Techmate Handhelds are generally accurate and updated daily. 

You cannot add out of stock products to your shopping cart, phone orders are required in this instance.

Returns

Returns and warranty claims are handled immediately.

Refunds take up to 7 days to process. Please check refund policy prior to purchase. A 30% restocking fee is charged, so please select carefully.

Privacy and Security

The following points indicate that you have entered a secure session and will be present when you are requested to enter your credit card details: 

1. the "https" in place of the usual "http" in your browser address box

2. the small padlock at the foot of your browser: Techmate Handhelds also has a current SSL certificate, which gives you peace of mind in knowing that we are a legitimate company, and can provide a secure environment in which you can transact.

3. If secure transmission is indicated, Techmate Handhelds currently uses Comodo InstantSSL 2048-bit Certificate supporting 128/256 bit encryption.

We do not on sell your personal information.

You will from time to time receive newsletters in the form of e-mail marketing alerting you to sales, special offers, or new exciting products. You may opt of out this arrangement by un ticking the "newsletter" box during sign up, or by requesting "no marketing material please " during phone orders. If you do receive unwanted e-mail marketing from Techmate Handhelds, it is a simple matter of hitting the unsubscribe button located a the footer of our campaigns.

Sales and Support 

Phone us and see the difference.

After sales service is prompt and helpful.

Customer Service Hours are

9am-5pm  Monday-Friday
 

Please e-mail your questions or queries to support@techmate.com.au

* Purchase orders by prior arrangement for Government departments only.

** Back orders excluded

For detailed information please refer to these pages:  Terms and Conditions, Payment Methods, Shipping Details, Warranty, Returns, Privacy Policy etc.