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To receive newsletter from Techmate Handhelds, simply type in your email address below:
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| ABN | : 34 261 023 833 |
Techmate Handhelds is fully owned and operated from within Australia.
Offices are located in Ivanhoe, Victoria, Australia.
Techmate Handhelds was established in 2005.
For detailed information please refer to these pages: Terms and Conditions, Payment Methods, Shipping Details, Warranty, Returns, Privacy Policy etc.
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Your shopping is safe and secure at Techmate Handhelds, both offline and online payments are processed real time.
Transactions are processed by St George Bank https
secure e-commerce payment gateway and eWAY.
Check your online shopping safety by looking for the padlock at checkout, located top right of screen.
For your security, credit card details are not kept on file or stored electronically.
This site is tested daily by McAfee Secure.
Payment is required prior to dispatch.*
Orders are dispatched on the same day form our Bundoora warehouse in Melbourne Australia at 5.30 Mon - Friday. Orders placed over the weekend are dispatched on the following Monday.* *
Delivery to, home, work, P.O. Box, hotel accommodation, and international destinations can be arranged promptly to suit your needs.
As with most online facilities Pick Up is not available and is not negotiable.
We do not charge multiple postage and handling for back orders.
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How do we show you we are a consumers that we are a trusted vendor ? Well, we do that by subscribing to highly regarded comparator sites such as GetPrice, PriceMe and ShopFerret. These organizations conduct background checks on each retailer so that a consumer can be sure of shopping with trusted merchants. Moreover, consumers are able to click on these logos to scrutinize consumer reviews about this shop.
These memberships imply a highly relevant Australian shopping site, they it also facilitate a level of trust in our brands with you the consumer.
Price match is not available, and generally not required.
Stock levels listed at Techmate Handhelds are generally accurate and updated daily.
You cannot add out of stock products to your shopping cart, phone orders are required in this instance.
Returns and warranty claims are handled immediately.
Refunds take up to 7 days to process. Please check refund policy prior to purchase. A 30% restocking fee is charged, so please select carefully.
The following points indicate that you have entered a secure session and will be present when you are requested to enter your credit card details:
1. the "https" in place of the usual "http" in your browser address box
2. the small padlock at the foot of your browser: Techmate Handhelds also has a current SSL certificate, which gives you peace of mind in knowing that we are a legitimate company, and can provide a secure environment in which you can transact.
3. If secure transmission is indicated, Techmate Handhelds currently uses Comodo InstantSSL 2048-bit Certificate supporting 128/256 bit encryption.
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We do not on sell your personal information.
You will from time to time receive newsletters in the form of e-mail marketing alerting you to sales, special offers, or new exciting products. You may opt of out this arrangement by un ticking the "newsletter" box during sign up, or by requesting "no marketing material please " during phone orders. If you do receive unwanted e-mail marketing from Techmate Handhelds, it is a simple matter of hitting the unsubscribe button located a the footer of our campaigns.
Phone us and see the difference.
After sales service is prompt and helpful.
Customer Service Hours are
9am-5pm Monday-Friday
Please e-mail your questions or queries to support@techmate.com.au
* Purchase orders by prior arrangement for Government departments only.
** Back orders excluded
For detailed information please refer to these pages: Terms and Conditions, Payment Methods, Shipping Details, Warranty, Returns, Privacy Policy etc.